TERMS AND CONDITIONS

Refund Policy: Should you need to cancel your booking a full refund is given up to 7 days before the start of the course minus a £4 payment fee. Cancellations received less than 4 days before the start date will not be entitled to a refund unless I can find a replacement. Transfer to another course can only be made up to 4 days of the start date, subject to availability. Once a course has started I cannot give refunds, should you be unable to complete the course.

Dogs with behaviour issues: The classes are for training, not to deal with behaviour problems such as aggression or anxiety issues. Dogs must be dog-to-dog friendly. If you have a dog that is nervous or that barks excessively you must discuss this with me prior booking. A private session may need to be arranged to assess your dog’s suitability for attending classes. You are responsible for the conduct of your own dog before, during, and upon leaving the classes. 

Bitches in season: Please do not attend classes if your bitch is in season. If your bitch comes into season before the course starts the cancellation policy above applies. If your bitch comes into season during a training course, you must notify me. Sometimes a bitch can attend early in the season but you may have to abstain for 2 weeks. I cannot offer refunds. 

Vaccinations: All dogs attending classes must be vaccinated and proof of vaccination be available on request. .Should you choose not to vaccinate but titre test, then proof of your dog’s blood titre levels must be available. 

COVID-19 precautions: Should you feel unwell with a persistent cough or fever, loss of taste or smell, or have been in contact with someone who is unwell with suspected or confirmed Covid-19 you must not attend classes but self isolate for the recommended 2 weeks.