TERMS AND CONDITIONS
Refund Policy: Should you need to cancel your booking a full refund is given up to 7 days before the start of the course minus a £6 administration fee. Cancellations received less than 7 days before the start date will not be entitled to a refund unless I can find a replacement. Transfer to another course can only be made up to 7 days of the start date subject to availability.
Dogs with behaviour issues: The classes are for training, not to deal with behaviour problems such as aggression or anxiety issues. Dogs must be dog-to-dog friendly. If you have a dog that is nervous or that barks excessively you must discuss this with me prior booking. A private session may need to be arranged to assess your dog’s suitability for attending classes. You are responsible for the conduct of your own dog before, during, and upon leaving the classes.
Bitches in season: Please do not attend classes if your bitch is in season. If your bitch comes into season before the course starts the cancellation policy above applies. If your bitch comes into season during a training course, you must notify me. I will offer up to two sessions in the next available class but cannot offer refunds.
Vaccinations: All dogs attending classes must be vaccinated and proof of vaccination be shown at your first class. Should you choose not to vaccinate but titre test, then proof of your dog’s blood titre levels must be presented and signed by your veterinary surgeon
COVID-19 precautions: As soon as we relocate indoors there will be a strict one person per dog policy to allow for social distancing in the class. Should you feel unwell with a persistent cough or fever, loss of sense of taste or smell, or have been in contact with someone who is unwell with suspected or confirmed Covid-19 you must not attend classes but self isolate for the recommended 2 weeks. If so, I can arrange one private Zoom session to help you catch up. If you are vulnerable to infections please don't book a class but consider online options.
CD DOG TRAINING
The classes are held at Kett's Park and Recreation Centre in Wymondham, within easy reach of the A11 and Norwich)
We have access to a good size hall and lots of outside space in the park when needed.Classes are limited to a maximum of five/six dogs.
The small class size ensures enough space for each dog and handler in the hall and that everyone gets the attention and help required. For now, there will also be social distancing of 2 meters at all times.
Should you wish to observe a dog class before booking your dog onto a course, you are more than welcome to come along and watch by prior arrangement. (Not possible at present due to Covid)
Training is entirely reward based through use of food, games, praise and life rewards. In contrast with traditional obedience training, I use a game-based approach to training as research clearly show that dogs learn quicker this way, and it strengthens the bond between dog and owner. However, for dogs to learn, owners need to acquire the skill to train their dogs. Training at CD Dog Training is therefore as much about training people as dogs, and I see every client as my student.
As a member of the APDT, COAPE and the PPG, I subscribe fully to their codes of conduct and the motto of Kind, Fair and Effective dog training without any force or punishment.
PUPPY AND NOVICE TRAINING COURSE
Suitable for puppies from their second vaccination and older dogs with no or limited training experience.
Online option also available.
PROGRESS COURSE / INTERMEDIATE
For dogs that have attended puppy class or other basic training. Progressing training beyond the basics and introduction to some agility obstacles.
ON-LINE PUPPY/NOVICE COURSE.
Do the entire Puppy/Novice training program from the comfort of your own home and at a time that suits you.
For dogs that have completed the Intermediate training course or have other suitable training experience.
TRAINING FOR PET DOGS
An introduction to gun-dog training for Spaniels and Retrievers
for work or for fun.
EARLY PUPPY ADVICE
Bad habits can often be created in the very first few weeks of bringing a puppy home. Avoid all these with an early Zoom appointment backed up by written advice and training videos.
"Exceptional trainer! - Carolyn really knows her stuff.
Both dogs and owners have fun learning!"
Carolyn Davies From Wymondham
MAPDT - 0845
Certified COAPE - Animal Behaviour Advisor (Level 3)
Kett's Park & Recreation Centre in Wymondham, Norfolk
If you have just got a puppy, or about to get one, and want some helpful tips and advice, sign up below and I will send you a free guide to help. You will get advice on how to settle your puppy into your home and at night, toilet training, crate training, home alone training, early socialisation before the vaccination program is complete, and how to deal with puppy mouthing.
About Carolyn's Dog Training
I have been training dogs and helping owners professionally since I became a member of the APDT in 2004 and soon thereafter gained my Advanced Diploma in Animal Behaviour and Training.
I am fascinated by dogs and I never stop learning. I undertake regular further training and love reading anything to do with dogs be it training, behaviour, or health.
I really believe that dog training should be fun both for my human clients and for their dogs. So much more can be achieved when both you and your dog enjoy training together. As well as using food rewards, training can also be done through games, play and life rewards which I incorporate heavily into my dog classes.
Our Canine friends think very differently to us, and I help my clients to “Think Dog” in order to understand their dogs better. The ability to "Think Dog" make all interactions much easier, and many problems can be prevented or overcome without any confrontation.
Got a question?
I'll get back to you soon!
CD DOG TRAINING © 2019 Website Created by www.godoworld.com
CD DOG TRAINING Our Correspondence address is 41 Low Street, Wicklewood, Norwich, NR18 9QG
Terms and Conditions
The term “CD DOG TRAINING” or “us” or “we” refers to the owner of the website whose registered office is 41 Low Street, Wicklewood, Norwich, NR18 9QG. The term “you” refers to the user or viewer of our website.
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without CD DOG TRAININGS prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Please contact CD DOG TRAINING at any time with any questions, complaints or enquiries.
Updated May 24th 2018
With reference to www.cddogtraining.com
This is the privacy notice of CD DOG TRAINING who manages this website. In this document, “we”, “our”, or “us” refer to CD DOG TRAINING
You may contact us at any time regarding this policy at email@example.com
This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1. Information we process because we have a contractual obligation with you
When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
sell products to you
provide you with our services
provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us info at www.cddogtraining.com. However, if you do so, you may not be able to use our website or our services further.
3. Information we process for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
record-keeping for the proper and necessary administration of our business
responding to unsolicited communication from you to which we believe you would expect a response
protecting and asserting the legal rights of any party
insuring against or obtaining professional advice that is required to manage business risk
protecting your interests where we believe we have a duty to do so
4. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
5. Information provided on the understanding that it will be shared with a third party
Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.
posting a message our forum
tagging an image
clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at firstname.lastname@example.org
7. Information relating to your method of payment
We do not store information about your means of payment if you provide it to us.
www.cddogtraining.com does not have any record of your payment details in any form and therefore it will not be, and cannot be shared.
8. Job application and employment
If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.
9. Sending a message to our support team
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
11. Affiliate and business partner information
This is information given to us by you in your capacity as an affiliate of us or as a business partner.
It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this policy.
Use of information we collect through automated systems when you visit our website
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
to track how you use our website
to record whether you have seen specific messages we display on our website
to keep you signed in our site
to record your answers to surveys and questionnaires on our site while you complete them
to record the conversation thread during a live chat with our support team
13. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
14. Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.
Disclosure and sharing of your information
15. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
No such information is personally identifiable to you.
16. Third party advertising on our website
Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.
We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
17. Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
18. Data may be processed outside the European Union
Our website are hosted in Japan.
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
Accordingly, data obtained within the UK or any other country could be processed outside the European Union.
For example, some of the software our website uses may have been developed in the United States of America or in Australia.
We use the following safeguards with respect to data transferred outside the European Union:
the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union.
we comply with a code of conduct approved by a supervisory authority in the European Union.
we are certified under an approved certification mechanism as provided for in the GDPR
both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information
Access to your own information
19. Access to your personal information
At any time you may review or update personally identifiable information that we hold about you, by contacting CD DOG TRAINING. To obtain a copy of any information that is not provided on our website you may send us a request at email@example.com After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
20. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us at www.cddogtraining.com or firstname.lastname@example.org
This may limit the service we can provide to you.
21. Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
22. Use of site by children
We do not sell products or provide services for purchase by children, nor do we market to children.
If you are under 18, you may use our website only with consent from a parent or guardian
We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.
Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.
23. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
24. How you can complain
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
25. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
to provide you with the services you have requested;
to comply with other law, including for the period demanded by our tax authorities;
to support a claim or defense in court.
26. Compliance with the law
However, ultimately it is your choice as to whether you wish to use our website.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.